1. I used to say technology was one of my passions. Now I know it is Technology Integration that is one of my passions. It's not enough to just give teachers or students the tool, we need to show them how it applies to life(and content). Then let them create!
2. All behavior has a reason period. The student isn't acting a certain way just to act it. It may be a learned behavior or trait, but there is a reason behind why they do what they do. Same thing can be said for working with adults. Most that have put up a wall or seem hard to get to know are that way for a reason. Be yourself and you may be the one who can find a way to push a brick through on the wall.